Team Project Collaboration in Upservice
For project managers:
Transparency at every stage of work
Work progress control without extra meetings
Employee work hour tracking with task-level details
An intuitive interface your team can understand on its own
Clear responsibility areas and a full view of the workload
Deadline reminders
For employees:
Upservice Is Ideal for Managing Projects in Construction and IT Companies
Agile, Scrum and Kanban for Team Synchronization
Track Work with a Gantt Chart
It does not matter which methodology your company uses — Agile, Scrum or Kanban. Upservice is already adapted for each of them.
Use the Gantt chart to track tasks and projects. Build plans, schedule employee workload, track task dependencies and control whether work is completed on time.
Work Task Statistics
The system lets you generate reports for previous periods and compare them with current results. You can see employee workload and performance, task labor costs, work quality and work speed.
The AI assistant helps prepare and analyze reports faster, so managers can see weak points in projects and make data-based decisions.
The AI assistant helps prepare and analyze reports faster, so managers can see weak points in projects and make data-based decisions.
Knowledge Base
In Upservice, you can create instructions and templates for typical tasks. Even if a valuable specialist leaves the company, you will not have to spend a lot of time training new employees. They can use the knowledge base and quickly learn your workflows.
Task Display on the Map
For field teams and distributed sites, track task locations and task volume directly on the map. Filter by region, branch or area of responsibility. Assign work between engineers and crews.
Time Tracker
An employee can track their working time, while a manager can see how much time was spent on each task. Employee work hour tracking is especially useful when your company uses hourly pay.
AI Assistant Inside Tasks
You no longer have to write out task details manually. The built-in AI in Upservice:
No magic — just everyday time savings with AI.
Explains to an employee how to complete a task when they are not sure what to do.
Prepares email drafts for customers — from replying to a complaint to agreeing on deadlines.
Suggests how to properly prepare a commercial proposal or tender application.
Offers wording for communication with customers, colleagues or regulatory authorities.
Helps translate the meaning of a task and colleagues’ comments if they are written in English or another language.
Helps prepare acts, contracts, estimates and explanatory notes.
Explains company processes to new employees, speeding up their onboarding.
And much more that modern GPT models can do.
Connect customers and contractors to a project.
Guest Access to Projects
A client can track task status themselves, join the discussion and attach files.
All comments, deadlines and documents are kept in one place.
Transparent work without unnecessary calls, emails or misunderstandings.
*Guest users can be added to Upservice for free!
Manage Projects Remotely with the Mobile App
Control your team while working from home or during a business trip. The Upservice mobile app for Android and iOS has all the essential work features. The app also works offline.
Answers to the Most Popular Questions
Upservice was created specifically for business and team collaboration, for teams from 2 to 500+ people. The platform is not designed for personal to-do lists or student projects.
Yes. Upservice is already adapted for Agile / Scrum / Kanban and supports sprint planning: goals, duration and workload for each iteration.
Each task has an assignee, status and deadline. You can enable deadline reminders so work is delivered on time and it is always clear who is responsible for what.
Yes. The system supports 4 task views: standard view, vertical view (Kanban), Gantt chart and map view.
Yes. Upservice has full-featured mobile apps for Android, iOS and AppGallery, so you can manage projects and tasks outside the office.
Yes. Employees log their time, and managers can see how many hours were spent on tasks. This is useful for hourly pay and workload assessment.
Standard reports are available for employee performance, service quality, customers and customer sources.
You can start for free. Current plans are listed on the Pricing page.