This privacy statement is effective as of May 06, 2024. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

Personal Data Protection Policy

We are a company with many activities and partners all over the world. Our company is called Allegria Pro, LLC 508 Main St., Wilmington, DE 19804-3911, USA (Company), and we strive to offer our customers the best services and products to meet the most demanding requirements and wishes of our customers.

This privacy policy will explain how our Company uses the personal data we collect from you when you use our website, applications, services, tools, and other data processing activities where Company is acting as a data controller (or any local equivalent).

Who we are?

If you do not agree to the terms of this Privacy Policy, please do not access or use Company’s websites, applications, services, tools, and other data processing activities. If you wish to stop receiving our marketing materials, then please click on the Unsubscribe button within the marketing email you have received from us.

Compliance

Company uses your personal data only where required for specific purposes. Please view the list of purposes below for which Company uses your personal data and overview of the legal basis for each such purpose.

How will we use your data?

The above-mentioned categories of personal data have been obtained either directly from you or indirectly from certain third parties such as our website’s technology, our affiliates, public authorities, public websites and social media, suppliers and vendors.

You directly provide our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our solutions, products or services.

  • Sign up for a newsletter.

  • Register to leave a comment on website.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources: our website’s technology, our affiliates, public authorities, public websites and social media, suppliers and vendors.

How do we collect your data?

We collect personal data of potential clients, business contacts, our employees, potential employees, and website users. If the data we collect are not listed in this privacy statement, we will give individuals (when required by law) appropriate notice of which other data will be collected and how they will be used.

Our Company collects the following data:

  • Personal identification information you affirmatively choose to submit to us (such as your First Name, Last Name, email address, phone, company name, title, country) for the purpose of accessing various downloads, viewing specific content, subscribing to Company’s newsletters, registering for events and your preferences in receiving marketing from Company. Information we have obtained about you from publicly available sources such as social media, marketing platforms or on events, you attended. You will receive marketing communications from Company if you have requested information from Company or you or your employer has purchased services from Company;

  • Information we receive from your use of Company’s websites and apps, such as browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state of all visitors to Company’s websites and apps, information about your mobile device including (where available) type of device, device identification number, mobile operating system;

  • Technical data from various third parties and public sources such as analytics providers, advertising networks, search information providers;

  • Commercial information: history and records of the products and services you have obtained from Company. Correspondence between you and us when it is sent to a dedicated mailbox or via other electronic communication means (including communication channels supported by artificial intelligence), for the purpose of processing account receivable payments and commercial follow-up;

  • Audiovisual materials: photograph, and images/audio/footage captured/recorded when visiting our office or captured in the course of recruitment events or video recruitment interviews or during any other virtual and live events (including recordings during virtual workshops or similar events);

  • Cookies and geolocation data: as described below, we also may collect geolocation data in some circumstances. Please see our Cookies Policy for more details regarding our use of cookies.

Other than as required by law, Company websites/resources do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Company Group will not collect any information about criminal convictions and offences.

What data do we collect?

As a big organization with activities and partners throughout the world, personal data we collect may be transferred or be accessible internationally. Company securely stores your data at Company’s data centers and CRM Systems.

Any such transfers throughout Company’s business take place in accordance with the applicable data privacy laws and rules.

We maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.

How do we store your data?

We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:

  • We retain your data as long as we have an ongoing relationship with you.

  • We will only keep the data while your account is active or for as long as needed to provide services to you.

  • We retain your data for as long as needed in order to comply with our global legal and contractual obligations.

How long will your personal data be retained by us?

We may transfer personal data to our service providers, professional advisors, and marketing agencies. Such third parties may be located in other countries. Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws and rules.

Any transfers of your personal data will take place in accordance with the appropriate international data transfer mechanisms and standards.

Will we share your personal data with third parties?

Company would like to send you information about products and services of ours that we think you might like. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click.

If you have agreed to receive marketing, you may always opt out later. If you wish to stop receiving our marketing materials, then please click on the Unsubscribe button within the marketing e-mail you have received from us. If you wish Company to stop collect and use your personal information, please contact via e-mail: info@upservice.com.

Marketing

Company websites contains links, plug-ins and applications to various third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Company has no control over, and is not responsible for the content, privacy policies or reliability of such third party connections. When you leave Company’s website, Company encourages you to read the privacy notice and privacy policy of every website you visit.

Links

Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Company for copies of your personal data.

The right to rectification – You have the right to request that Company correct any information you believe is inaccurate. You also have the right to request Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Company erase your personal data, under certain technical and law conditions.

The right to restrict processing – You have the right to request that Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to opt-out of marketing communications – You can click on the “unsubscribe” or “opt-out” link in the marketing materials.

The right to withdraw your consent – You can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing Company conducted prior to your withdrawal.

The right to complain to a data protection authority about Company’s collection and use of your personal information. For more information, please contact via e-mail: info@upservice.com.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

What are your data protection rights?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Cookies

Company uses cookies in a range of ways to improve your experience on our website or applications including understanding how you use them. For more information about the cookies that Company uses, please read our Cookies Policy.

How do we use cookies?

There are a number of different types of cookies, however, our website uses:

Functionality. Cookies allow you to track the use of certain functions and categories of the content. Thereafter, this allows us to concentrate on what is the most important for you, to make the functions and elements of the content more accessible and easier to navigate.

Analytics. We use cookies to analyze trends and understand how our website or application performs and what doesn’t work well. This helps us to provide the best and most relevant content.

Communications. We use third-party cookies to quickly communicate with you if needed.

What types of cookies do we use?

You can adjust your cookie settings through our cookie consent manager. If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block future cookies being placed on your device you can use our cookie consent manager.

Please keep in mind that deleting and blocking cookies may have an impact on your user experience.

How to manage cookies

The Company website may contain links to other websites. Our privacy policy applies only to our website or application, so if you click on a link to another website or application, you should read their privacy policy.

Privacy policies of other websites

If you have any questions about Company’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

E-mail us at: info@upservice.com.

How to contact us